BMW Multimedia Repair

The main reasons to repair multimedia devices for BMW and Mini with us!

Working equipment and test bench that we use for professional and high-quality repair of BMW and Mini multimedia devices.

For reballing BGA chips, we use professional soldering stations that strictly maintain the temperature profile. This allows us to achieve the best soldering quality and to avoid overheating of the chips. At the test bench we test the repaired multimedia device for a long time, and also carry out the update and encoding process.

We use a thermal imager to control the temperature profile and use it to find sources of malfunction in the most difficult repair cases.

With the help of a professional thermal imager by FLUKE, we greatly save time to find out the sources of increased power consumption or sources of short circuit. We had many multimedia modules that we were only able to fix thanks to the thermal imager. Many of these modules have been in the hands of other repairsmen, who unsuccessfully tried to fix them, along the way producing a few more malfunctions, making repair process even more difficult for us. In addition, a thermal imager is indispensable for monitoring the temperature profile while soldering chips.

We use unique proprietary software to speed up the process of testing, encoding and programming.

In addition to the repair and development of electronic devices, we also develop our own unique software. It serves to speed up workflows and helps to avoid errors in the selection of code for encoding multimedia devices. Our software allows us to do unique things that have no analogues in any other programs.

High repair reliability thanks to which we give you a 15-month warranty.
We offer you high-quality multimedia devices repair at an affordable price with a 15-month warranty! There are many amateurs in the Internet that write that multimedia computers (especially CCC and CIC) work only for a few month after reparation and then malfunction again. We completely agree with them, but only if multimedia devices fall into the wrong hands of non-professionals and people who are not doing their job. Some of these non-professionals on the Internet advise you to warm up the CCC and CIC board with a heat gun. In such case, the temperature profile is not even a question. Due to overheating, microcircuits can fail immediately or significantly reduce their service life. On the forums, they often write “I warmed up the board with a heat gun and everything worked for me”, forcing other amateurs to think that it would work (we personally came across dozens of articles on the Internet where the so-called “professionals” advise to warm up CCC and CIC with a heat gun). Then, a month later they complain that their CCC or CIC died completely and no warming up helps anymore. They also advise to solder all the components without having the slightest idea about the reasons for the malfunction of a multimedia computer. Very often, in this way they just spoil working parts that did not need to be touched at all, since they never fail. After such amateurs, multimedia computers often become completely unrepairable, due to unacceptable actions on their part. If we give you a 15-month warranty, then we are confident in our capabilities. We value our time and we don’t want to redo our work for free every month, that’s why we order BGA chips and other electronic components only from trusted suppliers, and also use high quality materials, equipment, programmers and tools.

We use all the experience in repairing multimedia devices for BMW and Mini that was accumulated over the past 10 years by the world’s best professionals from the USA, Europe and Russia, as well as our personal experience.

We have access to a huge multimedia equipment repairs database for BMW and Mini from all over the world. This database contains information about the experience of the best masters, on whose account more than 10,000 multimedia devices that have been repaired. Mainly CCCCICCHAMP 2, CIC-MidNBT (CIC-HIGH)NBT EVO ID4,ID5,ID6M-ASKM-ASK 2 CHAMP.

In addition to repairs, we make a full diagnosis of all possible malfunctions that may come out later.

In order to give a good guarantee, the diagnosis plays a much more important role than the repair itself. And, as a rule, the prevention process takes more time than the repair itself. Prevention includes BGA chips reballing, which may not be the cause of the malfunction at the moment, but it can cause the malfunction, for example, six months after repair. We mentioned above that we greatly value our time and we have no desire to redo everything for free several times, so we take prevention as seriously as we do the repair itself. Prevention includes replacing some working parts with new ones due to the fact that their service life is coming to an end and they can fail at any time. Only thanks to statistics from a huge database of repairs around the world, it was possible to identify these components, since it is almost impossible to come to this logically. For example, the reason for the malfunction may be one of the parts that, as it seemed, are the least heated. And the parts that usually get hotter never fail. To control the heating of the elements, we use a professional thermal imager.

Latest updates for all possible FLASH and EEPROM memory modules in the multimedia device.

Together with the repair, we update, if possible, all FLASH and EEPROM memory modules. This is also a kind of preventive measure so that the multimedia device after repair does not malfunction due to data loss due to loss of charge on the gates of microtransistors. All this happens due to the absence for a long time of the renewal charges for overwriting data in memory cells. Also, updating the memory with newer firmware eliminates some shortcomings in the operation of the multimedia device, which were made by programmers in earlier versions of memory firmware. Thanks to this, the device can start working faster, less likely to “freeze” and malfunction. Also, after the update, new functions may appear that were absent in earlier versions of memory firmware.

We take on restoration even those devices that many professionals refuse to do due to the complexity of the repair.

We are good at repairing even the most “ancient” CCCs, such as HW4.3 and HW4.4, and we also give them a 15 month warranty. Many refuse when they are offered to repair CCC versions of HW4.3,4.4 for BMW E60,61,63,64, as their repair requires a lot of knowledge, experience and professionalism. In the best case, they can try to warm up everything they can and give you a warranty for a few months if that procedure would work out. After that, they will pray for that the CCC will not be returned to them before the expiration of the warranty. However, in most cases, after such repairs, CCC returns to them again and they offer you to install their board inside your CCC, for example, from E70,71 CCC and reprogram it for E60,61,63,64 for an additional fee. Or they will offer another working used CCC, it will be more expensive and with a shorter warranty than ours.Also, a very high indicator of professionalism is the ability to repair CIC and NBT, since the repair of these multimedia devices is much more difficult and requires a lot more skills and knowledge than repairing CCC. If you want to know how high is the skill level of the master to who you are going to carry the device for repair, ask how likely he will be able to repair CCC versions HW4.3,4.4. And whether he will agree to give you a warranty for at least a year.  If he uncertainly answers something like: “we’ll see, maybe I’ll do it”, then this is an amateur who hopes that he is just lucky and there will be nothing serious. Most repairsmen refuse to repair CCC devices of HW4.3,4.4 versions. In reality, there is much less professional repairsmen who can make such repairs and give a guarantee of at least a year than those who offer their services for car multimedia repair, hoping for luck or easy repairIf the dubious master takes the CCC with HW4.3,4.4, then he delays the repair for several weeks. And if by some miracle he manages to repair CCC with HW4.3,4.4, then there is a high probability that he will redo it under warranty again and again, and as a result, he will offer you to buy a used one. We have heard quite a few such cases from our clients.

We carry out the whole process of programming and encoding at our stand without connection to a car.

We do everything according to the “Plug and Play” principle, no setups using the diagnostic computer connected to the OBD connector of the car required. For encoding and updating, we use specialized programs of our own design, which allow us to speed up this process and avoid various errors while compiling the code. After programming, we also install (by your request) various useful options that expand the capabilities of your multimedia device.